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A panorama of disruptive and emergent digital technologies usages for training purposes: Methodology

April 3, 2020

Azeneth Patino |

Introduction

To conduct a panorama of the uses of disruptive and emergent technologies for training purposes, we examined the scientific and professional literature on the design, development, and implementation of research-informed or theory-based training programs involving emergent technologies as well as the development of technological solutions for training in higher education, health, banking, human resources, transportation, government, and private organizations.

Out of 1572 initially identified publications for the period between January 2019 and December 2019, 95 articles were included in the final synthesis based on explicit inclusion and exclusion criteria. 

The following research questions guided the literature review:

  • RQ1. What disruptive/emergent technologies do sectors such as health, banking, human resources, transportation, higher education, government, and private organizations use to train their people?
  • RQ2. How do sectors such as health, banking, human resources, transportation, higher education, government, and private organizations use these emergent technologies to train their people?

Methodology

The purpose of this literature review was to identify the reported usages of disruptive and emerging technologies for training purposes in the following sectors: Higher education, health, banking, human resources, transportation, government, and private organizations. In order to do so, we followed the following steps:

  1. Define key concepts and search terms according to the purpose of the literature review, as per table 1.
  2. Perform a search in a series of scientific databases using search terms associated with three key concepts (i.e. domain, technology, and sector).
    • Due to a large amount of retrieved unrelated papers in previous search strings and to the wide scope of the research that aims to gather information in several sectors, the Boolean/Phrase type of search was chosen since its search operators permit to narrow the search and provide more relevant results.
    • The documents that were considered for the study include peer-reviewed articles, conceptual papers, reviews of literature and editorial articles in professional magazines published between January 2019 and December 2019.
    • The search string and criteria for this literature review included publications indexed in EBSCO Host listed databases Academic Search Premier, Education Source, ERIC, and Human Resources Abstracts.
  3. Refine the search string. The final search strategy shown in Table 1 was refined by focusing on retrieving documents with the search terms associated with the technology key concept in the title.
  4. Select publications per title according to inclusion criteria. By refining the search with concept 2 in the title, duplicates were removed and publications were selected based on the inclusion criteria.
  5. Select publications per abstract information. After duplicates were removed, abstracts were considered to select papers based on the following inclusion criteria:
    • Articles reported the use of disruptive/emerging technologies within the scope of training, learning, and development or professional development in the identified sectors.
    • Full-text was available. If a paper was unavailable via database searches, requests were sent directly to the authors.
    • Articles were written in English.
    • Articles had been published in 2019.
  6. Select publications per full-text according to inclusion and exclusion criteria. Once the full-texts were retrieved, articles were selected or excluded according to the previously mentioned inclusion criteria. Excluded articles at this phase presented one of the following characteristics:
    • Articles focused on elementary or high school rather than training and/or higher education.
    • Articles did not report the use of emergent technologies for training.
    • Articles reported the use of emergent or disruptive technologies for other uses rather than training.
    • Full-texts were not written in English.
    • Full-text was unavailable.
  7. Review publications for inclusion in the research report. Selected papers were retrieved from a search undertaken in late October 2019. The publication screening process is summarized in Table 2 and Figure 1.
Table 1
Table 2
Figure 1

To note, since the final draft of this report, 5 more full-text articles were sent to us by the authors. These articles were not included in the results section but are included in the references list.

Results

This literature review aimed to examine the scientific and professional literature on emergent technology use for training in higher education, health, banking, human resources, transportation, government, and private organizations. Table 3 presents the panorama of emerging technologies used for training per sector.

Table 3

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