While COVID-19 forced an emergency transformation to online learning at universities, learning how to teach efficiently and effectively online using different platforms and tools is a positive addition to education and is here to stay.
To sustain this beneficial evolution and ensure quality education, universities should focus on supporting faculty to embrace and lead the change.
The ethical and strategic use of artificial intelligence at centres of teaching and learning, which support faculty in troubleshooting and innovating their online teaching practices, can help with this task. Centres of teaching and learning are responsible for educational technology support, teaching and learning support, as well as instructional design.
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